All our CompactDrive's are pre-formatted and tested before shipment. If you need to reformat the device again, it is highly recommended that you format the CompactDrive hard disk using the formatter.exe tool, which can be downloaded from our website. In this way you can achieve the highest reliability for the CompactDrive.
Note, the hard drive has to be formatted in FAT32, which is the default option with our own formatting ultility.
By using our formatter.exe, you are able to format hard drives (up to 100 G) in FAT32.
In most cases, formatter.exe should format your hard drive within a few seconds (about 8 seconds to format a 40 G hard drive). In some rare event, the format progress (shown on the progress indication bar) may be unreasonably slow (>30 seconds). In this case, please quit the program and run the formatter again. This is caused by the USB 2.0 synchronization issue and your PC decided to drop the speed back to USB 1.1.
Mac users please select the option "For Mac OS X". |